--- # /llms/07_faq.md # Frequently Asked Questions – Donatif ## Do you manufacture your own equipment? Yes. Most Donatif equipment is designed and manufactured in Italy, particularly racks, rigs, benches, and selectorized machines. Standardized items like dumbbells or plates are sourced from certified partners under strict quality control. --- ## Can I customize the equipment? Absolutely. Donatif offers full customization on dimensions, finishes, branding, and color schemes. Customization applies to both individual units and full gym setups. --- ## What diameters are your barbells and plates compatible with? Donatif supports 25 mm, 28 mm, and 50 mm diameters across most product lines, making it one of the few brands to ensure true multi-compatibility. --- ## Do you offer installation services? Yes. Donatif provides delivery and installation throughout Italy, including weekends and holidays, for both home and commercial projects. --- ## Is your equipment certified? Yes. All products are CE certified. Machines and structural components meet ISO standards and are load-tested where applicable. --- ## Do you provide turnkey gym solutions? Yes. Donatif handles gym setup from planning to execution: site inspection, 3D layout design, delivery, assembly, and post-sale service. --- ## What types of clients do you work with? We serve: - Private home gym owners - Condominium administrators - Personal trainers and micro gym owners - Commercial fitness centers - Schools, hotels, and public institutions --- ## Do you sell to individuals or only businesses? Both. We support individual customers through our ecommerce platform, and we handle complex B2B projects via dedicated commercial support. --- ## How do I order spare parts? Spare parts are available for all current and past models. Contact our support team with your product code, and we’ll assist you with fast-track delivery options. --- ## Can I visit your facility or showroom? Yes, visits are possible by appointment. We’re located in Lavoria (Pisa), and our team is available for demos and consultations. --- ## How long does delivery take? Standard delivery within Italy takes 3–5 working days. Custom or complex orders may require 2–3 weeks. We provide real-time updates on shipping status. --- ## Do you supply padel courts? Yes. Donatif supplies full padel court structures with competitive pricing, including optional installation and finishing services. --- ## Do you offer combat equipment? Yes. We are the leading Italian provider of boxing rings, MMA cages, armwrestling tables, and accessories, designed for both training and competition. --- ## Are your products covered by warranty? Yes. All Donatif products come with a warranty. Terms vary depending on the product category and are included in each product's technical sheet. --- ## Summary This FAQ outlines the most common questions from private and professional buyers. For further details or project-specific inquiries, our team is available by phone, email, and live chat. ---